As a Poetess, running this Blog, a few Social Media pages, having an in-home office, My Printer is a vital asset. Here’s the nightmare…
“WHY CANON, WHY?
WHY???” I’ve been a faithful Canon Customer for most of my life. I started off as a kid, amazed at my Mom’s Canon camera, and the rest was literally history! Canon made me fall in love with photography… How sad & disappointing to be a victim of this product you sell now.
So, in 2017 I purchased your MX922 Printer. Yep, stop! Because you already know the problem don’t you? You have to because even YouTube has videos on it. People are complaining. I’m tired of this error stating my lower cassette has no paper. I’ve aligned, realigned, lessened the paper amount, changed the types of paper, plugged & unplugged, blew out dust – if any (by mouth), checked & double check all settings. I even rubbed it gently, speaking beautiful words of hope & positivity to Goliath (yes, I love your products so well that I name them my Mom’s camera was named Blinkers🤓), but to no avail, this printer is TERRIBLE. It will not print from my laptop, no matter what I do.
I can hear it whirring, shaking, and doing its little thing, but all I get is this error message. I don’t think that after 2 years I should need another printer. How can you sell & continue to sell such a faulty product? Never did I think to switch over to HP Products…Now? I’m actually entertaining the idea. Exactly what can be done here?
“A loyal but highly disappointed Customer”
“I await their response”…
🤩And their Customer Services is WONDERFUL🤩